Policy
Return Policy
Please contact the company before sending any return. Return arrangements depend on the product and the terms confirmed for your order.
Standard products
If returns are available for a standard product, the product should be in the condition communicated by the business and returned within the timeframe confirmed for that order.
Custom and personalized products
Custom or personalized products may not be eligible for return because they are created around customer-provided preferences. We will discuss applicable terms before confirmation.
Damaged or incorrect products
Contact us promptly if a product arrives damaged or differs from what was confirmed. Include relevant details so we can review the situation.
Return shipping and authorization
Do not send a return without authorization. Return shipping responsibilities and instructions will be communicated for the specific situation.
Questions? Contact raet6817@gmail.com or +1 (551) 328-0767. Tina's Strother Creations LLC, 307 N Ohio St, Cadiz, Ohio 43907.